Automated outbound dialing
for campaigns and alerts.
An auto dialer places outbound calls for you. It can deliver recorded or text-to-speech messages, or connect answered calls to live agents, turning hours of manual dialing into automated campaigns.
Versatech's Auto OBD platform handles bulk contact uploads, segmentation, multiple dialing modes and do-not-call management, and connects directly to your CRM.
Auto Dialer (OBD) features
- Bulk contact upload and segmentation
- Predictive, progressive and preview dialing modes
- Text-to-speech and pre-recorded messages
- Do-not-call (DNC) list management
- CRM integration
- Campaign reporting
Benefits for your business
Engineered in Dhaka, backed by a 99.9% uptime SLA and 24/7 on-call support.
More calls per hour
Automated dialing removes idle time between calls.
Reach large lists fast
Send reminders, alerts or announcements to thousands of contacts.
Respect opt-outs
DNC management keeps campaigns customer-friendly.
Connected to your data
Pull contacts from, and log results to, your CRM.
Ideal for
- Payment and appointment reminders
- Marketing and promotional campaigns
- Emergency alerts and notifications
- Sales teams running outbound calling
From first call to go-live
No "big bang" deployments. Precision, testing and observability at every step.
Discovery
We map your requirements, call flows, data and infrastructure constraints.
Design
You get a clear architecture and plan before anything is installed.
Deployment
Phased rollout with testing at every milestone to avoid downtime.
Operations
Monitoring, documentation and 24/7 on-call support after go-live.
Auto Dialer (OBD): common questions
What is OBD?
OBD (Outbound Dialing) is an automated system that calls a list of numbers and plays a recorded or text-to-speech message, or connects the call to an agent.
What is the difference between predictive and progressive dialing?
Predictive dialing calls several numbers per agent and connects only answered calls, maximising agent talk time. Progressive dialing calls the next number only when an agent is free, which avoids dropped calls.
Can I use text-to-speech instead of recordings?
Yes. The platform supports both pre-recorded audio and text-to-speech messages.
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